00201895500

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Loss Date

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01-15-2025

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Cause of Loss

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Water Damage

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Deductible

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$2,500.00

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Loss Description

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WATER DAMAGE: Basement is flooded and mold started to build up. insured is not sure where the water is coming from and need to file a claim for repairs, mold remediation and inspection.

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Notice Of Loss Comments

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Reported by: JENNIFER MONTALVO-INSR~ – BTTC: Anytime / 6312064493 / jgheuvel66@gmail.com

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Claim Status

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New Claim – Interior damage Stated in the Loss Description

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Video Inspection or PLNAR Applicable?

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No unknown COL

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Is an IA or Expert needed to inspect or determine the cause or origin of damage:

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Yes

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IA Details

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Claim assignment sent to ALD for loss inspection

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Is There Subrogation Potential Known at This Time?

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There is no known subrogation at this time. Pending inspection findings and further investigation.

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Subrogation Referral Sent:

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No

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Is a Reservation of Rights letter needed?

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No

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ISA Contact Letter Sent

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Yes

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ISO: No previous related claims located via iCE / ISO searches

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ICE: No further research required as loss was confirmed to have occurred within the reported coverage period.

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TrackAll Start Date 11/1/2023 TrackAll End Date 11/1/2024

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Is the Roof (RFG) or Exterior Damaged (DMG) Stated?

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No – Exterior damage was not stated in the Loss Description

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Is Interior Stated Damaged (DMG) Stated?

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Interior damage was stated in the Loss Description – Yes

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Number of rooms involved loss?

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Number of rooms involved loss: 1 (0 min / 25 max) room(s)

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Is mitigation in progress or has any mitigation work been completed?

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No – Mitigation is in progress was Not Stated in the Loss Description

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Was insured advised of responsibility to mitigate loss?

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Yes – ISA Emailed and Mailed the ISA Contact Letter w/Policy

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Contact Number:

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(631) 206-4493

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Contact Name:

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JENNIFER MONTALVO

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Who was contacted:

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Who was contacted?: Primary Insured Borrower (PIB)

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Contact Method:

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ISA Emailed and Mailed the ISA Contact Letter: Yes

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Has the cause of loss been identified:

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No

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Will the reserves need to be raised

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Will the reserves need to be raised?: Not at this time

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Action Plan / Additional Comments / Notes:

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ISA reviewed claim file and sent an assignment to ALD for loss inspection

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ISA will follow up on

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04/11/2025

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