Initial Claim Review
nnnnNew Claim – Exterior and Interior damage Stated in the Loss Description
nnnnPrior Claim Search:
*ISO – Previous claims located as outlined below
Claim Number: 00201455140 Date of Loss: 01/06/2022 – RFG DMG
nnnn*ICE – FLR147340002 10-19-2018 10-19-2019 to FLR147340007 10-19-2023 10-19-2024
nnnn*TrackAll – 10/19/18 to 10/19/2024
nnnnHas the prior claim been discussed with the insured: See Initial Contact Note
nnnnWho was contacted: Who was contacted?: See Initial Contact Note
nnnnContact Number: See Initial Contact Note
nnnnConfirmed Named Insured in ICE: See Initial Contact Note
nnnnConfirmed Email Address in ICE: See Initial Contact Note
nnnnConfirmed Property Risk Address in ICE: See Initial Contact Note
nnnnStatement of Damages: See Initial Contact Note
nnnnWhat Damages are being claimed: See Initial Contact Note
nnnnLoss Description: FLOOD – its raining the house flooded inside the house.
nnnnHow old is the roof, siding, or affected materials: See Initial Contact Note
nnnnHow old is the home: See Initial Contact Note
nnnnHow old is the flooring, or affected materials: See Initial Contact Note?
nnnnHas there been any recent work or remodeling to the home: See Initial Contact Note
nnnnNo – Mitigation is in progress was Not Stated in the Loss Description
nnnnDiscussed mitigation applicable limits and or endorsements: See Initial Contact Note
nnnnYes – ISA Emailed and Mailed the ISA Contact Letter w/Policy
nnnnNo – Temporary repairs has Not been completed was Stated in the Loss Description
nnnnNo Exterior damage stated in Loss Description
nnnnThere is no known subrogation at this time. Pending inspection findings and further investigation.
nnnnConfirmed Mortgagee: See Initial Contact Note
nnnnFLR147340002 10-19-2018 10-19-2019 to FLR147340007 10-19-2023 10-19-2024
nnnnYes IA 7304 was Assigned
nnnnEmailed insured Coverages, including Policy Limits, Deductible(s), the Claim Process, and typical Time Frames. Instructed the Insured to Mitigate the Damages and To Keep Track of Expenses. Set expectations for the next steps. Provided My Contact Information & Office Hours.
nnnnn
Leave a Reply