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Pending Update

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Summary of Pending Update

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ISA cant not open ICE, ISA emailed Manager

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Status Update

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Pending: Close the Claim

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Inside Staff Adjuster will follow up on 04/07/2025

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ISA cant open claim in ICE, ISA email Manager

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Inbound Call

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Summary of Inbound Call
Borrower stated CTR Estimate, ISA stated the Claim Process, ISA emailed the Claim Steps and explained Steps 4 and 5, Borrower understood

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—————–
Status Update

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Pending:

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-Initial Contact
-Loss Inspection
-Repair Estimate
-Closing Report
-Settle Contact
-Explanation of Benefits
-Close Claim

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Inside Staff Adjuster will follow up on 04/23/2025.

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A Plumber’s Report Is Needed To Support Freeze Damage, Isa Emailed Borrower For A Plumber’s Report

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Pends
-plumbers Report
-closing Report
-settlement Contact
-close Claim

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Fu – 04-08-2025

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Hello, as the damages associated with this claim remain unpaid it continues to cause me significant financial harm as they are hindering my ability tonlease or sell my property by leaving meunable to get the property listed for sale. Can youplease tell me when I can expect payout on my claim so I can haventhe needed repairs done and get my house listed for sale before I miss the short window of opportunity quot;Spring Market Buyer’squot; or any potentialnbuyer for that matter.

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SETTLEMENT CONTACT
ISA OBC TIM L EASON @ 3349548688 to Settle: Wear and Tear – CWOP, ISA LVM Stating: Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary.

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ISA OBC TIM L EASON @ 3349548688 to Settle: Wear and Tear – CWOP, ISA Stated Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary, NI Understood.

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CLAIM CLOSED

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Summary of Loss: Wear and Tear – CWOP

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Payment Instructions: N/A

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Client: Choose an Item

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Contact Date: 3/2/2025 Inspection Date: 3/3/2025 Vender Close Date: Manager Approved Date:  

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Payments Made: CWOP

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EOB Sent: Yes

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The claim has been thoroughly reviewed and is now considered CLOSED as of this date. All necessary actions have been completed, and no further follow-up is required at this time. Should new information or circumstances arise, this claim may be REOPEN for additional evaluation.

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———————————————-

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00104793193

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STATUS UPDATE
Pends:
-Closing Report
-Settle Call
-Close Claim

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ISA FU Set:
——————————————————–
00104793193

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STATUS UPDATE – CLOSED

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00201885385

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SETTLEMENT CONTACT
ISA OBC @ to Settle: The insured advise he is not interested in pursuing this insurance claim.- 03-28-2025 – CLAIM WITHDRAWN, ISA LVM Stating: Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary.

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ISA OBC @ to Settle: The insured advise he is not interested in pursuing this insurance claim.- 03-28-2025 – CLAIM WITHDRAWN, ISA Stated Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary, NI Understood.

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CLAIM CLOSED

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Summary of Loss: The insured advise he is not interested in pursuing this insurance claim.- 03-28-2025 – CLAIM WITHDRAWN

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Payment Instructions: – CLAIM WITHDRAWN

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Client: Mortgagee 1

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Contact Date: Inspection Date: Vender Close Date: Manager Approved Date:  

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Payments Made: CWOP

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EOB Sent: Yes

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The claim has been thoroughly reviewed and is now considered CLOSED as of this date. All necessary actions have been completed, and no further follow-up is required at this time. Should new information or circumstances arise, this claim may be REOPEN for additional evaluation.

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———————————————-

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00201885385

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STATUS UPDATE
Pends:
-Closing Report
-Settle Call
-Close Claim

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ISA FU Set:
——————————————————–
00201885385

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STATUS UPDATE – CLOSED

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00201889710

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Status Update

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Pending Information:
– Insured:

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– From Carrier:

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Status Update Summary

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Emails Checked: Yes – I Checked Emails No New Mail

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Xact Checked: Yes – I Checked Xact There is Est, Notes, Activates

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QA Approved estimate sent for review – Manager Approval Needed

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Pending:

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Repair Estimate Approved
Closing Report Approved
Settlement Contact
Explanation of Benefits
Close Claim

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Follow-Up Date: 04/07/2025

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Claim Number:

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00201889710

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Claim Checklist – N/A

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Yes

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Emails:

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Yes – I Checked Emails No New Mail

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XactAnalysis:

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Yes – I Checked Xact There is Est, Notes, Activates

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QA Approved estimate sent for review – Manager Approval Needed

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Update Status

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Status Update

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Status Update Summary

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Empty

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Pending:

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Repair Estimate Approved
Closing Report Approved
Settlement Contact
Explanation of Benefits
Close Claim

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Follow-Up Date:

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04/07/2025

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Closing Report: 00201889710

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Date of loss verification:
On 05-22-2024 wind speeds/gusts reached 46 mph in 76543

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Prior Claim Search:
ISO – No matching prior claims

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ICE – MLR838242300 11-07-2016 to MLR981443205 06-01-2024

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TrackAll – 06-01-2019 to 06-01-2024

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Cause of Loss Confirmation:
IA photos confirm wind damage.

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Inspection Findings / Damages / Adjustments:
IA photos confirm wind damage to dwelling roof all slopes, roof leak damage dwelling interior ceilings and wall, and fencing.

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Coverage Analysis / Theory of Coverage:
Wind is Not Excluded, Roof Leak is No Exclude; Allowing for the Repairs Stated in the Initial Repair Estimate.

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Is There Subrogation Potential Known at This Time? Natural Occurrence: There is no subrogation potential as loss is the result of a Natural Occurrence

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Subrogation Referral Sent: No

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Payment(s): 
Summary for Dwelling

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Replacement Cost Value $23,135.79
Less Depreciation (8,533.93)
Actual Cash Value $14,601.86
Less Deductible (2,000.00)
Net Claim $12,601.86
Total Recoverable Depreciation 8,533.93
Net Claim if Depreciation is Recovered $21,135.79

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Summary for Other Structures

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Replacement Cost Value $763.86
Less Non-recoverable Depreciation
Actual Cash Value $712.33
Net Claim $712.33

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Action Plan / Additional Comments / Notes: Pending:
– Initial Repair Estimate Approval
– Settlement Contact
– Claim Letters
– Close Claim
——————————————————–
00201889710
STATUS UPDATE

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Pends:
-Closing Report Approval
-Settlement Contact
-Explanation of Benefits
-Close Claim

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ISA FU Set: 04/07/2025
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00201889710
SETTLEMENT CONTACT

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ISA OBC ARMANDO FERRER @ 2543938836 to Settle: , ISA LVM Stating: Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary.

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ISA OBC ARMANDO FERRER @ 2543938836 to Settle: , ISA Stated Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary, NI Understood.

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STATUS UPDATE
Pends:
-Closing Report
-Settle Call
-Close Claim

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ISA FU Set: 04/07/2025
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00201889710

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STATUS UPDATE – CLOSED

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The claim has been thoroughly reviewed and is now considered CLOSED as of this date. All necessary actions have been completed, and no further follow-up is required at this time. Should new information or circumstances arise, this claim may be REOPEN for additional evaluation.

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Pending: n- Initial Repair Estimate Approvaln- Settlement Contactn- Claim Lettersn- Close Claim