Category: Uncategorized

  • 00104815814

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    -Voicemail Returned

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    Caller Name: DAVID SCHINNEN

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    Caller Phone: 3155984902

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    Caller Role: Borrower

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    Summary of Voicemail Returned
    ISA OBC Borrower to give claim status, ISA LVM

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    -Voicemail Received

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    Caller Name: DAVID SCHINNEN

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    Caller Phone: 3155984902

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    Caller Role: Borrower

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    Summary of Voicemail Received
    IBC from Borrower, Borrower Inq Claim Status

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    Status Update

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    Pending:

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    -Recive Voice Note
    -Return Voice Note
    -Status Letter Email
    -Closing Report approval
    -Settle Contact
    -Explanation of Benefits
    -Close Claim

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    Inside Staff Adjuster will follow up on 04/01/2025.

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  • 00104821238

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    -Voicemail Returned

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    Caller Name: WILLIAM M LARSEN

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    Caller Phone: (402) 770-5274

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    Caller Role: Borrower

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    Summary of Voicemail Returned
    ISA OBC Borrower to give Claim Status, ISA LVM, ISA Sent Letters

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    -Voicemail Received

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    Caller Name: WILLIAM M LARSEN

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    Caller Phone: (402) 770-5274

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    Caller Role: Borrower

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    Summary of Voicemail Received
    Borrower Inq Claim Status

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    Status Update

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    Pending:

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    -Send Letters Email
    -Close Claim

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    Inside Staff Adjuster will follow up on Claim Closed

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  • 00201882127

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    Return Call

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    Summary of Outbound Call

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    Name: KATHLEEN B DOWDY

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    Phone: (757) 635-2998

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    Role: Claimant (PIB)

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    ISA OBC PIB to Return Call from Voicemail Received Inq the Recv Of Repair Estimate Resent on 03-28-2025, ISA LVM

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    Status Update

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    Pending:

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    -Initial Contact
    -Loss Inspection
    -Repair Estimate
    -Closing Report
    -Settle Contact
    -Explanation of Benefits
    -Close Claim

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    Inside Staff Adjuster will follow up on Claim Closed.

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  • 00104801855

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    Closing Report: 00104801855

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    Date of loss verification:
    On February 12, 2025, the wind conditions in Moulton, AL (35650) were relatively calm. The wind speed was around 5 mph, coming from the west

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    Cause of Loss Confirmation:
    Roof (RFG)Livingroom(s)

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    Inspection Findings / Damages / Adjustments:
    Roof (RFG)
    Rear Elevation
    Livingroom(s)

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    Coverage Analysis / Theory of Coverage:
    Wind / Hail is Not Excluded

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    Is There Subrogation Potential Known at This Time?
    Natural Occurrence: There is no subrogation potential as loss is the result of a Natural Occurrence

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    Theory of Subrogation:

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    Subrogation Referral Sent: No

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    Payment:
    Payment Option Exception: (See Below)
    Summary for Building

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    Replacement Cost Value $10,090.14
    Less Depreciation (2,972.78)
    Actual Cash Value $7,117.36
    Less Deductible (2,639.00)
    Net Claim $4,478.36
    Total Recoverable Depreciation 2,972.78
    Net Claim if Depreciation is Recovered $7,451.14

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    Settlement Review / Communication:
    Claim Review Needed

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    Action Plan / Additional Comments / Notes:
    WND Rev – Potential roof shingle damage visible before DOL.

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    Review for Coverage , Review for Denial , Review for Partial Denial and Advise ISA

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    STATUS UPDATE

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    Pends:
    -Closing Report Approval
    -Settlement Call
    -EOB
    -Close Claim

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    ISA FU Set: 03/13/2025

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    Settlement Contact

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    ISA called ASHLEY WILLIAMS BRIDGES @ (256) 998-4307 to Settle:
    Payment Option Exception: (See Below)
    Summary for Building

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    Replacement Cost Value $10,090.14
    Less Depreciation (2,972.78)
    Actual Cash Value $7,117.36
    Less Deductible (2,639.00)
    Net Claim $4,478.36
    Total Recoverable Depreciation 2,972.78
    Net Claim if Depreciation is Recovered $7,451.14

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    ISA LVM Stating Building Summary, Claims Process, and myclaiminfo@assurant.com if necessary.

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    ISA Stated Building Summary, Claims Process, and myclaiminfo@assurant.com if necessary, NI Understood.

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    STATUS UPDATE

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    Pends:
    -Closing Report
    -Settle Call
    -Close Claim

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    ISA FU Set: 03/13/2025

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    STATUS UPDATE – CLOSED

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    The claim has been reviewed and Closed. The file will remain subject to Reopening should additional information or circumstances necessitate further action.

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    00104801855
    ASHLEY WILLIAMS BRIDGES
    (256) 998-4307
    On February 12, 2025, the wind conditions in Moulton, AL (35650) were relatively calm. The wind speed was around 5 mph, coming from the west
    Inspection Findings / Damages / Adjustments:
    IA Repair Estimate Stated:
    Dwelling Exterior
    Roof (RFG)
    Rear Elevation
    Dwelling Interior
    Livingroom(s)
    Other Structures
    No
    Cause of Loss:
    Wind / Hail
    Cause of Loss Confirmation:
    IA Repair Photo Report Shows:
    Dwelling Exterior
    Roof (RFG)
    Dwelling Interior
    Livingroom(s)
    -Manu Home
    -WND/Hail DMG to RFG
    -WND Gutter
    -WTR DMG to INT
    Coverage Analysis / Theory of Coverage:
    Wind / Hail is Not Excluded
    Is There Subrogation Potential Known at This Time:
    Natural Occurrence: There is no subrogation potential as loss is the result of a Natural Occurrence
    Subrogation Referral Sent:
    No
    Payment:
    Payment Option Exception: (See Below)
    Summary for Building

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    Replacement Cost Value $10,090.14
    Less Depreciation (2,972.78)
    Actual Cash Value $7,117.36
    Less Deductible (2,639.00)
    Net Claim $4,478.36
    Total Recoverable Depreciation 2,972.78
    Net Claim if Depreciation is Recovered $7,451.14
    Settlement Review / Communication:
    Claim Review Needed
    Action Plan / Additional Comments / Notes:
    WND Rev – Potential roof shingle damage visible before DOL.

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    Review for Coverage , Review for Denial , Review for Partial Denial and Advise ISA
    Adjuster Follow Up Date:
    03/13/2025

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  • 00201885668

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    Closing Report: 00201885668

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    Date of loss verification:
    On July 29-30, 2024: Severe weather, including tornadoes and flash flooding

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    Prior Claim Search

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    -ISO – Previous claims located as outlined – Claim Number: 321306GQ – Date of Loss: 02/15/2025 – WIND AND HAIL DAMAGE TO SHINGLES, FASCIST, SHUTTER, NATIONWIDE MUTUAL INSURANCE COMPANY – (800) 421-3535

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    -ICE – Coverage has been in effect since:
    RFW114717100 12-09-2023 12-09-2024

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    -TrackAll โ€“ 12/9/2023 to 12/9/2025

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    Has the claim been filed with another carrier: Yes, NATIONWIDE MUTUAL INSURANCE COMPANY

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    Cause of Loss Confirmation:

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    nhIA Repair Photo Report Shows:

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    -Storm DMG to RFG
    -Missing Siding
    -Storm DMG to Siding
    -Mech DMG to Siding
    -OLD WTR DMG to Kit Ceiling

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    Inspection Findings / Damages / Adjustments:

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    IA Repair Estimate Stated:

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    -RFG
    -Frt Elev
    -Rear Elev
    -Kitichen

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    Coverage Analysis / Theory of Coverage:

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    Roof Leak is Not Excluded, Below Ded, CWOP

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    • WND to RFG Seen
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    • OLD WTR DMG Seen
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    Is There Subrogation Potential Known at This Time? Natural Occurrence: There is no subrogation potential as loss is the result of a Natural Occurrence

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    Subrogation Referral Sent: No

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    Payment:

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    Summary for Building

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    Replacement Cost Value $3,997.24
    Less Depreciation (1,029.25)
    Actual Cash Value $2,967.99
    Less Deductible [Full Deductible = 5,000.00] (2,967.99)
    Net Claim $0.00
    Total Depreciation 1,029.25
    Less Residual Deductible [Full Residual Deductible = 2,032.01] (1,029.25)
    Total Recoverable Depreciation 0.00
    Net Claim if Depreciation is Recovered $0.00

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    Settlement Review / Communication: Claim Review Needed

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    Action Plan / Additional Comments / Notes: Review for Coverage due to claim with another Carrier,
    ——————————————————–
    00201885668

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    STATUS UPDATE
    Pends:
    -Closing Report Approval
    -Settlement Contact
    -Explanation of Benefits
    -Close Claim

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    ISA FU Set: 03/17/2025
    ——————————————————–
    00201885668

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    SETTLEMENT CONTACT
    ISA OBC CHRISTOPHER MICHAEL WALKER @ (910)330-4334 to Settle: Payment Option Exception: (See Below), ISA LVM Stating: Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary.

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    ISA OBC CHRISTOPHER MICHAEL WALKER @ (910)330-4334 to Settle: Payment Option Exception: (See Below), ISA Stated Claim Summary, Claims Process, and myclaiminfo@assurant.com when necessary, NI Understood.

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    STATUS UPDATE
    Pends:
    -Closing Report
    -Settle Call
    -Close Claim

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    ISA FU Set: 03/17/2025
    ——————————————————–
    00201885668

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    STATUS UPDATE – CLOSED

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    The claim has been thoroughly reviewed and is now considered CLOSED as of this date. All necessary actions have been completed, and no further follow-up is required at this time. Should new information or circumstances arise, this claim may be REOPEN for additional evaluation.

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  • 00201885668

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    -PENDING
    Pends:
    Int Cont – 03-03-2025
    Inspection – 03-07-2025
    Estimate
    Settle
    Close

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    ISA will follow up on 03/13/2025

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    Xact Note:
    ISA does Not Approve Mileage w/No Photos

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    ISA will follow up on 03/28/2025

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    Adjuster called CHRISTOPHER MICHAEL WALKER at (910)330-4334 for initial contact, ISA LVM

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    -PENDING
    Pends:
    Initial Contact
    Inspection
    Estimate
    Settle
    Close

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    ISA will follow up on 02/28/2025

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    DATE OF LOSS VERIFICATION
    On July 29-30, 2024: Severe weather, including tornadoes and flash flooding

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    -Prior Claim Search
    ISO – Previous claims located as outlined below
    Claim Number: 321306GQ – Date of Loss: 02/15/2025 – WIND AND HAIL DAMAGE TO SHINGLES, FASCIST, SHUTTER, NATIONWIDE MUTUAL INSURANCE COMPANY – (800) 421-3535

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    ICE – Coverage has been in effect since:
    RFW114717100 12-09-2023 12-09-2024

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    TrackAll โ€“ 12/9/2023 to 12/9/2025

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    Has the claim been filed with another carrier: Yes
    NATIONWIDE MUTUAL INSURANCE COMPANY

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    • 2-15-25
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    • 321306GQ
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    • Homeowners
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    • WIND AND HAIL DAMAGE TO SHINGLES, FASCIST, SHUTTER
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    -NOTES
    -Loss Description
    WINDSTORM ;there was a windstorm that caused damage to the roof, and leaking internally, missing shingles and some sidings.
    -Loss Comments and Notes
    Reported by: Jeric Anderson Best choice roofing-BRWR~ – BTTC : anytime EST
    Is there a (PA) or Attorney Stated in the NOL:No
    Is the (PA) or Attorney Stated Listed?

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    Has this Claim been Closed before? No

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    -Initial Contact
    Adjuster called CHRISTOPHER MICHAEL WALKER at (910)330-4334 for initial contact,
    Hello CHRISTOPHER MICHAEL WALKER my name is Ed Freeney and I’m your Adjuster for your Windstorm claim, and my job as your adjuster is to make sure you get everything the policy owes you for this claim! And your job is to prevent further damage and to keep me updated! Can you do that? Ok thank you, my direct number is 800.652.1262 Ext. 4030881, and you can submit documents to myclaiminfo@assurant.com

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