How it works step by step

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How Adjusters Online Works – Simplifying Claims Task Management

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Adjusters Online is the first and only Claim Tasks Management System (CTMS)—built specifically for insureds, adjusters, independent adjusting firms, and carriers to streamline claims workflow, automate assignments, and enhance collaboration.

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Step 1: Insureds Initiate a Claim

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  • Easy access to claim status updates with real-time tracking.
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  • Seamless communication between adjusters, firms, and carriers.
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  • Clear documentation and direct access to necessary claim details.
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Step 2: Adjusters Manage Assignments & Tasks

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  • Track individual claims efficiently from initial contact to settlement.
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  • Automated workflows ensure streamlined processes without delays.
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  • Integrated estimating & investigative tools—Xactimate, Symbility, XactAnalysis, Weather Underground, ICE, CPT, and more.
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Step 3: Independent Adjusting Firms Oversee Claim Handling

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  • Monitor adjuster performance in real time to improve efficiency.
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  • Assign tasks effectively based on expertise and workload.
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  • Automate onboarding & training for new adjusters with uploaded resources.
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Step 4: Carriers Gain Full Claim Oversight

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  • Ensure compliance & security with integrated claims management tools.
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  • Optimize resource allocation for faster, more accurate settlements.
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  • Reduce risks & detect fraud using advanced investigative integrations.
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Step 5: Secure Collaboration Across All Users

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  • Real-time messaging & notifications for seamless communication.
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  • Mapping & scheduling tools optimize adjuster travel routes.
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  • Custom workflows tailored for each stakeholder—from insureds to carriers.
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Experience the Future of Claims Task Management

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Insureds: Stay informed and connected throughout your claim process.
Adjusters: Manage assignments efficiently with built-in automation.
Independent Adjusting Firms & Carriers: Oversee operations with real-time tracking and streamlined workflows.

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🔗 Sign Up Now and take control of claims task management today!

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📞 Have questions? Contact Us for assistance

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