Initial Claim Review
nnnnNew Claim – Exterior damage Stated in the Loss Description
nnnnPrior Claim Search:
ISO – No previous related claims located via iCE / ISO searches
ICE – No further research required as loss was confirmed to have occurred within the reported coverage period.
nnnnTrackAll – 6/1/2019 to 6/1/2024
nnnnWho was contacted?: Primary Insured Borrower (PIB) ISA Emailed and Mailed the ISA Contact Letter: Yes
nnnn(318) 434-0338
nnnnConfirmed Named Insured in ICE: No
nnnnConfirmed Email Address in ICE: No
nnnnConfirmed Property Risk Address in ICE: No
nnnnLoss Description: Windstorm – NI called in to file a claim since his window broke due to strong wind.
nnnnWhat Damages are being claimed: Pends Initial V2V Contact
nnnnHow old is the roof, siding, or affected materials: Pends caption report
nnnnHow old is the home: Unknown at this time
nnnnHow old is the flooring, or affected materials: Unknown at this time
nnnnHas there been any recent work or remodeling to the home: Unknown at this time
nnnnNo – Mitigation is in progress was Not Stated in the Loss Description
nnnnYes – ISA Emailed and Mailed the ISA Contact Letter w/Policy
nnnnNo – Temporary repairs has Not been completed was Stated in the Loss Description
nnnnNo Exterior damage stated in the Loss Description
nnnnThere is no known subrogation at this time. Pending inspection findings and further investigation.
nnnnConfirmed Mortgagee: Pends V2V Contact
nnnnYes Reassigned to 7625
nnnnReviewed with insured Coverages, including Policy Limits, 2,000.00 Deductible(s), the Claim Process, and typical Time Frames. Instructed the Insured to Mitigate the Damages and To Keep Track of Expenses. Set expectations for the next steps. Provided My Contact Information & Office Hours.
nnnnn
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